It started with a loom being dropped in my front yard, in assorted boxes, in assorted states of destruction. Parts were missing or destroyed. Three of the four harnesses were broken. The post AND pest were split. Five of the bolts survived the shipping from New Hampshire. More than 85% of the heddles were bent beyond use.
It took five months and Don locking the front door and taking my car keys on more than one occassion before the claim was resolved and the loom was finally servicable.
I have been pretty successful in avoiding UPS until two weeks ago. In a moment of optimistic reconcilation, I opted to ship $100 worth of books to TX. They have not arrived and the tracking number, according to UPS and all their infinite wisdom and dependability, doesn't exist.
Mother says that we shouldn't hate anything or anyone. She's wrong.